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Automation bias

Automation bias is the propensity for humans to favor suggestions from automated decision-making systems and to ignore contradictory information made without automation, even if it is correct. Automation bias stems from the social psychology literature that found a bias in human-human interaction that showed that people assign more positive evaluations to decisions made by humans than to a neutral object.

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Wikipedia

Automation bias

Automation bias is the propensity for humans to favor suggestions from automated decision-making systems and to ignore contradictory information made without automation, even if it is correct. Automation bias stems from the social psychology literature that found a bias in human-human interaction that showed that people assign more positive evaluations to decisions made by humans than to a neutral object.

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Decision Lab Biases

Automation Bias

What is Automation Bias? Automation bias describes our tendency to accept and favor answers from automated decision-making systems, such as large language models like ChatGPT, even when we encounter contradictory information. We often trust the output of automated systems without critically evaluating it, even when our own human judgment suggests otherwise.

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All Wikipedia articles needing clarificationCognitive biasesImpact of automationProspect theoryThe Decision Lab

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